ISO 20000 Certification

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What is ISO 20000 Certification?

ISO 20000 is an internationally recognized standard for IT service management. It provides a framework for organizations to improve the quality and delivery of their IT services. ISO 20000 certification exhibits that an organization has met the requirements of the standard and is capable of delivering reliable IT services.

ISO 20000 Certification

Why Get ISO 20000 Certification in Bangladesh?

There are many reasons why an organization might choose to pursue ISO 20000 certification. Perhaps the most important reason is that it can help improve the quality of the IT services your organization provides. When you have a formal standard against which to measure and improve your IT service delivery, you are able to make better decisions about how to allocate resources and improve processes. By demonstrating to customers that you have achieved an internationally recognized standard for service quality, you may be able to differentiate yourself from your competition and win new business

ISO 20000 Certification Benefits

  • It can improve the quality of your services by establishing best practices and a framework for service improvement.
  • It can help you to benchmark your services against those of other organizations and identify areas for improvement.
  • It demonstrates that you have achieved an internationally recognized standard of excellence in service management.
  • It can improve customer satisfaction and loyalty, as well as increase the likelihood of repeat business.
  • It can enhance your organization's credibility and reputation.
  • It can provide a foundation for sustainable business growth.

Which Organizations Can Apply?

Any organization that provides or intends to provide IT services can apply for ISO 20000 certification. This includes:

  • Service providers (ISP, ASP, cloud service provider, etc.)
  • System integrators
  • Equipment and software vendors

ISO 20000 Certification Cost in Bangladesh

ISO 20000 certification cost in Bangladesh will vary depending on the size and complexity of your organization, as well as the level of assessment and support you require. However, it is an important investment that can result in improved efficiency and better service delivery. IAS offers ISO 20000 certification in Bangladesh at an affordable price when compared to other certification bodies. We are committed to providing efficient ISO services according to our client's needs.

ISO 20000 Certification Process in Bangladesh Through IAS

The certification process has 2 auditing stages, which include:

1] Stage 1 Audit (Preliminary audit) – This preliminary audit determines if an organization is ready to proceed to Stage 2, a Certification Audit. The preliminary audit includes a review of the organization's management system, policies, and procedures, and supporting documentation. It also includes an assessment of the organization's ability to meet the requirements of ISO 20000 by examining documents and interviewing employees.

2] Stage 2 Audit (Certification Audit) – At the conclusion of the ISO 20000 certification procedure, an organization's entire management system is examined and audited to guarantee that it meets the ISO 20000 criteria. The length of time it takes a firm to go through stage 2 of the ISO 20000 audit is determined by its size as well as the number of sites it has.

Following the successful completion of these two audit phases, an ISO 20000 certificate will be provided. 

Get ISO 20000 Certified in Bangladesh Through IAS

If you're looking to get ISO 20000 certified in Bangladesh, IAS is here to help. We are a UQAS accredited certification body and have over 15 years of experience in delivering our ISO services to our clients globally. We have a team of experienced and qualified professionals who can assist you with the certification process. We offer a variety of services that are tailored to meet your specific needs, and we're committed to providing efficient and affordable services.

Kindly contact us to have a free discussion about ISO 20000 certification in Bangladesh for your organization! Request a quote now!

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